A: We are located in Huizhou city which is 1.5 hours from Baiyun International Airport .
2.Q: How I Can Know The Yarn Type And Quality?
A: If you are interesting in our product after checking the photo , 100g is free for you to check the actual yarn type , hand feel and others, you can test it before order .
3.Q: How About The Minimum Quantity And Production Leadtime?
A: Our minimum quantity is 25kgs per color/type , we will send the yarn 5 ~ 15 days after your confirmation .
4.Q: How Can I Pay You?
A: After you confirm the yarn price , color and quantity , we will arrange PI for payment , you can transfer to our bank account which shown on PI directly .
5.Q: How About The Color?
A: You can choose from our color shade , or you can customize color you want .
6.Q: How About The Order Procedure?
A: After you tested the yarn and want to start an order , we can discuss price , color and quantity via mails , NSN or whatsapp , then we make PI for payment . we will start production once receive payment and will take photo of yarn and package for checking before shipping .
7.Q: How You Ship The Yarn?
A: For samples , we will ship it by DHL , TNT , FEDEX , UPS etc , we will inform tracking number once sent ; For bulk order , we can ship by boat or by plane , depends on what we agreed .
8.Q: How Do You Check The Goods In The Production Line?
A: We have a QC team consisting of 3 staff responsible for quality inspection .
9.Q: How to Deal With When Your Clients Received Defective Products?
A: We usually credit to our customer or replace in next shipment .